Return & Refund Policy

Return & Refund Policy

Website: ahmadstechstore.com

At ahmadstechstore.com, we want you to be completely satisfied with your purchase. We offer a 30-day return policy, giving you 30 days after receiving your item to request a return.

Return Eligibility:

To be eligible for a return, your item must meet the following conditions:

  • The item must be in brand new, unused, and original factory condition.
  • All original accessories, cables, manuals, adapters, packaging materials, and untampered serial number/IMEI stickers must be included.
  • For electronic devices, all personal accounts and security locks (e.g., iCloud, Google, Samsung) must be unlinked/removed prior to returning.
  • Your return request must be submitted within 30 days of delivery with a valid proof of purchase.

Return Shipping Costs & Fees:

  • Defective, Damaged, or Incorrect Items: If you receive a damaged, defective, or incorrect item, please contact us immediately. ahmadstechstore.com will provide a pre-paid return shipping label at no cost to you.
  • Customer Preference / Change of Mind: If you are returning an item due to a change of mind, incorrect purchase, or preference, you (the customer) are responsible for paying the return shipping costs.
  • Restocking Fees: We do not charge any restocking fees ($0.00).

How to Initiate a Return: 

  1. Contact our support team at info@ahmadstechstore.com or +(213)3015162 with your order number and reason for return.
  2. Once approved, our team will provide you with the return mailing address and detailed instructions.
  3. Package the item securely to prevent damage during transit.

Note: Items sent back to us without prior return approval will not be accepted.

Refunds & Processing Time:

  • Inspection: Once your return is received at our facility, it will be inspected within 3 to 5 business days.
  • Approval & Credit: Upon inspection approval, your refund will be processed to your original payment method.
  • Processing Time: Please allow up to 10 business days for the refunded amount to reflect on your bank or credit card statement after approval.

Non-Returnable Items:

The following items cannot be returned:

  • Items showing signs of customer-caused physical damage, liquid exposure, or unauthorized disassembly.
  • Opened in-ear headphones or earbuds due to hygiene standards.
  • Downloadable software, activated digital products, or gift cards.

Contact Us:

For any questions regarding returns or refunds, please reach out to us: